The personal data of the users that are collected and processed through:
Will be under responsibility and in charge of:
+20 114 552 8090
24 Dr Mahrouki St. , Agouza , Giza , Egypt
Vertex Softwares, Inc.
(Hereinafter referred to as Vertex).
The information we learn from customers helps personalize and continually improve your experience at Vertex. Here are the types of information we gather:
Information You Give Us. You provide information when you search, read, upload and watch the content, download and use the application, register as a user and/or communicate with us. As a result of those actions, you might supply us with the following information:
*First and last name
*Email address Telephone (including WhatsApp)
*Address (Zip/Postal code)
*Company information (name, address, email, phone, etc.)
*Professional information (degrees, licenses, etc.)
*User content (videos, photos, etc.)
*Social media profile (profile photo, profile information)
*IP address (website visitors)Any additional information relating to you that you provide to us directly through our website or indirectly through our website or online presence such as ‘cookies’.
*Contacts list (We don't store contacts we use them to send SMS on behalf of the user)
Vertex will not collect any personally identifiable information about you, unless you provide it.
Facebook Pixel: Our website uses Facebook pixels that enable us, our advertisers and service providers:
*Collect statistics on our websites and social networks (for example, number of users who visited a page).
*Collect information about how you interact with our websites and social networks (e.g., whether you opened or followed links contained within).
*Personalize online services and marketing communications.
*Match ads to users and optimize advertising campaigns.
Advertising: This information is used to display relevant advertising to visitors who use our services or visit website we host or provide, as well as to understand and report on the efficacy of ads served on our website. When you use our website and search engine, Google AdSense records details such as the number of unique visitors, the number of times certain ads have been shown, and the number of clicks on ads. The information provided by users when using our search engine is also used to show you ads based on the products and services you've seen on our website and on your search results.
Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses, Vertex or third-party content served by or on behalf of Vertex on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the products you searched for, viewed, and possibly purchased.
The personal data will be kept for the time necessary to provide the functionalities of the platform or until the user closes his account or withdraws his consent. The owner may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current platform and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
*Identify you as a user in our system.
*Publish user profiles.
*Upload, publish and share user content.
*Facilitate communications between users.
*Provide the application and the functionalities of the application.
*Sharing profile information on Vertex social media.
*Communicate with you through the contact information.
*Understand and enhance your experience using our website.
*Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
*Communicate with you about upcoming events, offers and news about products and services offered by Vertex and our selected partners.
*Marketing purposes of Vertex.
*Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
*Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include host and provide the functionalities of the platform, sending email, analyzing data, provide customer service, display advertising through the platform and website, providing marketing assistance, providing search results and links, etc.
These are the third party services we use on our website and application that may collect data from our users.
Website: Google Analytics, Google Marketing Services, Linkedin Ads and Analytics, Facebook pixel and Zendesk Inc.
Firebase/Google: We use Firebase/Google services that can collect and store user information for the sole purpose of providing the following functionality:
*Analytics – see user behavior and measure attribution from a single dashboard.
*Cloud Messaging – deliver and receive messages across platforms reliably
*Authentication – reduce friction with robust authentication
*Realtime Database – store and sync app data in real-time
*Storage – store files with easeHosting – deliver web content faster
*Remote Config – customize your app on the flyTest Lab – test in the lab, not on your users
*Crash Reporting – keep your app stable
*Notifications – engage with users at the right moment
*App Indexing – drive organic search traffic to your app
*Dynamic Links – send users to the right place inside your app
*Invites – empower your users to share your app
*AdWords – acquire users with the reach of Google
To see how google uses information from sites or apps that use our services, please click on the link below:
Protection of Vertex and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Vertex, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. Vertex uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Vertex follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Vertex receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Vertex strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.