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It is our job to support you throughout the lifetime of your software project. If there are any bugs that you run into, don't panic ... we are here to provide holistic application maintenance and support services to you!

VERTEX greatly values its customers and makes sure to fulfil all their software related needs. For every project we undertake, whether it is a mobile app or a web-based one, we accompany our customers to the very end of the journey. Once the development phase is complete and the product is finalised, we help you launch it. But that is not where it ends.

For a fair additional cost, you can avail our annual application maintenance and support services. Our expert team stays by your side for any further support that the users may need. Our application maintenance services also cover legacy systems.

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WHAT ARE YOUR OPTIONS FOR APPLICATION SUPPORT SERVICES?

We have varying levels of support plans available for our clients. Our application maintenance and support team is always on standby, ready to address any concerns raised by the users at any moment. Our team members will work with you until you are thoroughly satisfied with the resolution of your problems.

ON-CALL SUPPORT

EMAIL ASSISTANCE

ONLINE TICKETING SYSTEM

WHAT DO OUR APPLICATION MAINTENANCE AND SUPPORT SERVICES COVER?

NOT HAPPY WITH YOUR CURRENT PROVIDER?

Discuss the level of support and maintenance your app requires and we will propose a way forward.

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FREQUENTLY ASKED QUESTIONS

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